Frequently Asked Questions
Everything you need to know about enhancing your living space with AROVA.
What are your standard shipping times?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the furniture or decor items.
Do you offer a warranty on your furniture?
Yes, all AROVA furniture pieces come with a 12-month limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply for change-of-mind returns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your products sustainably sourced?
At AROVA, we prioritize sustainability. Many of our wooden pieces are crafted from FSC-certified timber, and we work closely with suppliers who adhere to ethical manufacturing practices.